MACHINE CREW /
GUIDE / OPERATIONS

Seven processes an accounting firm should measure before automating

Start with document and information handling, while keeping professional responsibility clear.

01 / Document intake and collection

Measure time spent collecting attachments and requesting missing documents. Record channel count and follow-up frequency.

02 / Extraction, duplicates and assignment

Measure three separate activities: data extraction, duplicate checks and assignment to a company or project. Incorrect assignment may cost more than extraction itself.

03 / Reconciliation and approvals

The sixth process is resolving discrepancies. Measure active work separately from waiting for a decision. Escalation rules matter as much as automated extraction.

04 / Reporting

The seventh process is preparing reports and status summaries. Separate data collection from professional review. Automation can prepare the material; accounting and tax decisions remain with authorised people.

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